Terms and Conditions of Sale
All Products and Services you purchase from the relevant North and/or South American Fluke entity specified in the offer or order acknowledgement (“Fluke”) are governed by the applicable Fluke Terms and Conditions listed below, unless you have a separate signed agreement with Fluke for that Product and/or Service or the Product is otherwise subject to separate terms or end user license agreement (EULA) provided by Fluke. By placing an order with Fluke, you agree to be bound by the applicable Fluke Terms and Conditions. Please select the applicable Fluke Terms and Conditions below to review the terms that apply to your purchase.
If you purchased any Products, then the Terms and Conditions for Products apply to your order. “Products” include equipment, hardware, parts, and software and exclude Services, Support Plans, software-as-a-service, and any subscription-based product, hardware or service.
If you purchased any Services, then the Terms and Conditions for Services apply to your order. “Services” are Fluke performed services and exclude Products, Support Plans, software-as-a-service, and any subscription-based product, hardware or service.
If you purchased a Support Plan, one or more of the Terms and Conditions for Support Plans apply to your order. “Support Plans” include: (a) programs that provide for technical support services and benefits covering Met/Team, Met/Connect, and/or Met/Cal software, and (b) programs that provide for technical support services, repair, calibration, and other benefits covering Fluke Calibration, Networks, and Industrial Group hardware. Support Plans exclude Products, Services, software-as-a-service, and any (non-Support Plan) subscription-based product, hardware or service.
Terms and Conditions for Products
More than one terms and conditions document may apply to your order. For example, if you purchased Services in addition to Products, then the Terms and Conditions for Services will also apply.
Terms and Conditions for Services
More than one terms and conditions document may apply to your order. For example, if you purchased Products in addition to Services, then the Terms and Conditions for Products will also apply.
Terms and Conditions for Support Plans
Met/Support Gold
Met/Support Preferred
Care Plans (includes Premium Care Plans for Fluke Industrial, Fluke Calibration, and Fluke DMMs and Fluke Networks Support Plans)
- General Terms and Conditions
More than one terms and conditions document may apply to your order. For example, if you purchased Products in addition to a Support Plan, then the Terms and Conditions for Products will also apply.