By Sean Anderson, Product Application Specialist
Troubleshooting electrical issues in large commercial buildings can be challenging due to complex wiring systems, distant electrical panels, and inaccurate or illegible panel schedules. These factors can make identifying which breaker controls specific outlets difficult. The Fluke BK120 SmartTrace™ Breaker Finder provides a reliable solution for efficient circuit identification and troubleshooting, helping electricians quickly locate and resolve issues.

The Challenge: Diagnosing Unresponsive Outlets with an Obscure Panel Layout
In a common troubleshooting scenario, an office building’s maintenance team reports inconsistent power to outlets in a conference room. Often, the panel controlling the outlets will have an outdated or illegible panel schedule, making it hard to identify the correct breakers. Electricians need a tool to streamline this process, especially when the problem involves a remote or misidentified circuit.
Step-by-Step Troubleshooting Process with the Fluke BK120
- Information Gathering and Initial Assessment
- Begin by collecting information about the reported issue, such as the specific locations of the problematic outlets and the symptoms (e.g., intermittent or total power loss). This step can narrow down possible causes and save time during inspection.
- If possible, review the panel schedule, but do not rely solely on it if it appears outdated or incomplete.
- Using the Fluke BK120 for Circuit Identification
- Connect the transmitter of the Fluke BK120 SmartTrace™ Breaker Finder to one of the outlets in the problem circuit. The transmitter sends a signal through the circuit, which the BK120’s receiver can then pick up to locate the corresponding breaker.
- Move to the electrical panel with the receiver and scan to identify which breaker is linked to the outlet. The BK120 will identify the exact breaker, reducing the need for trial-and-error testing, especially when the electrical panel and the outlet are in different locations.
- Troubleshooting the Breaker and Circuit Connections
- Once the breaker is identified, determine whether it is tripped or if other underlying issues might be causing the power loss.
- If the breaker is functioning correctly but the outlet is still not receiving power, check for potential loose connections or wiring issues along the circuit path. This may involve inspecting each outlet on the circuit for signs of loose hot or neutral connections.
- Confirming the Source of the Problem
- After tracing the circuit, use the BK120 to validate that all outlets are on the same circuit path. Inspect for loose connections, often found in older buildings with aging infrastructure.
- In this scenario, for example, a loose hot wire in the first outlet of a series could cause intermittent power along the circuit. The BK120’s signal tracing feature can be used to locate such breaks in connectivity.
- Resolving the Issue
- With the problem pinpointed, resolve it by tightening loose connections, replacing worn-out wires, or labeling any reconnected circuits as needed.
- Before completing the repair, use the BK120 once more to confirm circuit integrity and ensure the problem is fully resolved.
Benefits of the Fluke BK120 SmartTrace™ Breaker Finder in Commercial Settings
The BK120 is invaluable for troubleshooting in commercial buildings due to its efficient breaker-finding capabilities, which simplify circuit identification across large spaces. Key advantages include:
- Reduced Time and Labor: With the BK120, electricians can quickly and accurately identify circuits, even in buildings with unclear panel schedules, minimizing time spent tracing wires manually.
- Enhanced Accuracy and Safety: The device reduces the likelihood of working with incorrect breakers, which could lead to safety risks or accidental power outages in other areas.
- Troubleshooting Versatility: The BK120’s SmartTrace™ technology is ideal for complex, older electrical systems, allowing professionals to identify and isolate faults without extensive circuit documentation.
Conclusion
In scenarios where building infrastructure is outdated or poorly labeled, the Fluke BK120 SmartTrace™ Breaker Finder becomes an essential tool for efficient and accurate troubleshooting. By enabling electricians to identify specific breakers and diagnose issues quickly, the BK120 enhances operational efficiency, minimizes disruption, and improves safety during electrical repairs.
About the Author
Sean Anderson has been a Product Application Specialist at Fluke since 2024, drawing on his AD01 Electrical Administrator background and power systems knowledge to deliver comprehensive support and expert guidance for users of the multimeter, clamp meter, and oscilloscope product lines. Since joining Fluke, Sean has focused on customer-facing research to assist in developing innovative new products and educational resources for core electrical test and measurement tools. With a commitment to customer satisfaction, great user experience, and clear communication, he continues to empower professionals in the field through hands-on service and support. Connect with Sean on LinkedIn.