Fluke tools enjoy the full benefit of original manufacturer’s warranty protection only when purchased through a local authorized distributor or reseller. To ensure you purchase a genuine Fluke product, buy through one of our authorized distributors.
Grey Market
Grey market products may be tools, parts, and/or accessories sold outside of a company’s authorized distribution channels.
Recent advances with online shopping have made it easy for anyone to buy from online marketplaces, auction sites, or from sellers’ websites all over the world. There are many grey sellers retailing Fluke products at artificially low prices. Customers should be aware that while Fluke products from grey sellers may be genuine, grey sellers lack the capability to provide aftersales support and product training. Furthermore, customers are at risks of their purchases not protected by the original manufacturer’s warranty.
Warranty
The warranty services provided by Fluke can be obtained only in the country of original purchase from Fluke or from a local authorized Fluke distributor or reseller. Customers should be aware that only Fluke tools supplied by local authorized distributors and resellers or directly from Fluke will be eligible for a product warranty, free-of-charge warranty repairs, and other services.
Fluke might charge the customer the costs of importation and re-export, labour and replacement parts when a product purchased in one country is submitted for repair in another country.
“Genuine Warranty Product” label
With effect from 20 September 2019, all Fluke tools, except for accessories or products in sealed packaging will carry a “Genuine Warranty Product” label on the product. In instances where the label is not on the product, verification will be made by proof of purchase.
For assistance in finding an authorized distributor near you, email your enquiry to fsea.info@fluke.com.