Fluke Calibration is now on fluke.com! We have made several important updates to enhance customer experience and service quality. Key changes include:
1. MET/SUPPORT Gold Registration: To fully benefit from your MET/SUPPORT Gold account, you must register your account on fluke.com. This process requires your MET/SUPPORT Gold number and PIN, which are provided via email after purchase. Registration grants access to priority technical support, downloadable procedures, software updates, and more.
For more information, see the knowledge base article: How to register for your MET/SUPPORT-GOLD program
2. Accessing MET/SUPPORT: The MET/SUPPORT site is integrated with your MyAccount on fluke.com, this includes customers who previously had an account on flukecal.com. Registered customers can access their MET/SUPPORT account using the email tied to their account and access information on activating your membership, product coverage, and the ability to generate support tickets.
For more information, see the knowledge base article: How to access MET/SUPPORT Gold Benefits
3. Procedure Library in Cubyt: The MET/SUPPORT Gold Procedure Library has moved to Cubyt. Starting June 1st, 2021, all procedures have been added to Cubyt. Cubyt offers improved search and filter capabilities, a single-page view with metadata, one-click downloads, and a download queue for multiple procedures.
For more information, see the knowledge base article: Using the MET/SUPPORT Gold Procedure Library in Cubyt